ALL IN THE FAMILY
Mackerel: It‘s very tiring work. What keeps you motivated every day?
Loo: Definitely it is a tiring job! What motivates me is seeing my customers eating with satisfaction. I also want to preserve the Hainanese food culture; that keeps me motivated.
Mackerel: When do you intend to retire? Who will continue the business when you do?
Loo: I haven‘t really given retirement that much thought, but my daughter would be a good candidate to take it over. We‘ve already talked about what she could do with it. Catering might be one way to go.
SALT OF THE EARTH
Mackerel: Do you think it‘s possible for the hawker culture to continue in Singapore? Or will it soon be a thing of the past?
Loo: Singapore‘s hawker culture is like an endangered species. And I‘m referring to small businesses like mine that don‘t have a highly automated central kitchen. Due to the long hours and low profit margins, the younger generation is unwilling to take over from the older generation when it comes time for them to retire. I think if we put in the effort to change people‘s mindsets and perhaps rethink business models, hawker culture could still be workable. [End of interview]
Speaking with people like Mr Loo reminds us that a good product is what businesses need to succeed. What are we left with when we strip away the hyped-up marketing, fancy packaging and expensive PR? One hopes it’s a product born of passion, toil and talent; like Mr Loo’s pork chops and sambal sotong.
Loo’s Hainanese Curry Rice is open daily, from 8.45am to about 2.30pm. They are closed every other Thursday.
Address: Blk 71 Eng Watt Street, Tiong Bahru Estate, Singapore 160071